Thomas & Company Recovery

Who We Are

Thomas & Company Recovery ("we," "us," or "our") is a division of Thomas & Company Solutions LLC. We specialize in helping former property owners recover surplus funds from foreclosure sales in Alabama, Georgia, Tennessee, and Mississippi. Your privacy is important to us, and we are committed to protecting the personal information you share with us.

Information We Collect

In the course of providing our recovery services, we may collect the following types of information:

• Personal Identification: Full name, email address, phone number, and mailing address.
• Property Information: Property addresses, foreclosure sale details, sale amounts, and surplus fund amounts related to your case.
• Financial Information: Debt amounts, payout calculations, and commission details necessary to process your claim.
• Account Credentials: Email and encrypted password for client portal access.
• Communication Records: Notes, case updates, and correspondence related to your recovery case.

How We Use Your Information

We use the information we collect solely for the purpose of:

• Identifying and researching surplus funds you may be entitled to.
• Preparing, filing, and tracking claims on your behalf.
• Communicating with you about the status of your case.
• Providing secure access to your client portal.
• Coordinating with licensed attorneys when legal filings are required.
• Calculating commissions and processing fund disbursements.

How We Protect Your Information

We take reasonable measures to safeguard your personal information. All passwords are encrypted using industry-standard hashing. Our client portal uses secure authentication, and documents are stored using encrypted cloud storage with access controls. We limit access to personal information to authorized staff members who need it to perform their job functions.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Legal Filings: With licensed attorneys we partner with to file claims on your behalf, and only the information necessary for those filings.
• Government Agencies: With county offices, courts, or other government entities as required to process your surplus fund claim.
• Legal Requirements: If required by law, subpoena, or court order.

Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information, subject to any legal retention requirements.
• Withdraw your consent to our services at any time.

To exercise any of these rights, please contact us using the information below.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to complete your recovery case, comply with legal obligations, and resolve any disputes. Once your case is closed and all applicable retention periods have expired, we will securely dispose of your information.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be reflected on this page with an updated "Last updated" date. We encourage you to review this policy periodically.